Blogs
Question 5 in Massachusetts – What is it all about?
Question 5 in Massachusetts - What is it all about? Servers should make a full minimum wage with tips on top. In November voters in Massachusetts will be asked a question. Should tipped restaurant workers in the Commonwealth make the full minimum wage with tips on...
Culture Chronicles: Navigating Cultural Shifts from California to Montana
Jan 18, 2022 On December 16, 2021, at 10 o’clock at night, my husband and I embarked on a journey, cramming our lives into a Volvo station wagon as we bid farewell to our Alameda, California home. The movers had swept through the house the day before, leaving remnants...
Revolutionizing Restaurant Recruitment: Crafting Innovative Job Postings That Stand Out
Mar 29, 2022 The aftermath of the pandemic has prompted a reassessment of careers among restaurant workers. Many have left the industry, some have ventured into entrepreneurship, while those who stayed emphasize the need for a cultural shift to entice people back into...
Navigating Cultural Irony: ‘Back the Blue’ Signs in Montana
#Blacklivesmatter#Blm#Culturechronicles#Cultureshock May 20, 2022 Upon entering the dry cleaners, a lawn sign grabbed my attention - "406 Back the Blue." In my few months in Montana (the 406), I've faced cultural shocks, from the weather to limited cuisine...
What “The Bear” Gets Right and Why That’s So Wrong
#Huluthebear#Restaurantculture#Thebear Jul 05, 2022 A Realistic Portrayal A week ago, Hulu released a new series called “The Bear”, a story about — well, what is it about? Restaurants? Chicago? Family? All of that. There’s much to unpack here, honestly. For...
Mental Health and the Restaurant Industry
In March 2014, as I embarked on writing this blog, a troubling trend caught my attention—an apparent surge in suicides within our restaurant community. The disheartening reality of more than one esteemed chef taking their own life within a few months felt like an...
Do You Know what Your Employee Turnover is Costing You?
November 30, 2018 The October unemployment figures came out last week and I don’t need to tell you the results; unemployment is low, and wages are increasing. In most industries at least. In the food space, particularly restaurants, an industry with very low margins...
Employee Retention – Part 2: Cultivating Excellence in Work Culture for Sustainable Employee Engagement
Sep 03, 2023 Unlocking Employee Retention: A Strategic Approach In a previous discussion, we explored the substantial costs associated with the perpetual need to replace employees in your business. This financial strain, coupled with intangible costs affecting morale...
Conversations About Creating Teams Everyday
#Gettingalong#Restaurantteams#TeamsTeamwork Sep 11, 2023 In the intricate dance of managing a restaurant, daily challenges emerge. A line cook clashes with a server, a bartender crosses boundaries, and a tardy dishwasher adds to the mix. As the owner, these...