Blogs
What Culture is…and what it is NOT
Uncategorized Sep 18, 2023 I call myself a culture builder, a professional who has dedicated over 30 years to transforming toxic work environments. Today, as food service establishments grapple with a severe workforce shortage, the repercussions of a deeply...
The Change is Coming – Will You Be Ready?
#Highroadrestaurants#Onefairwage Oct 02, 2023 In my recent testimony before the Massachusetts Joint Committee on Labor and Workforce Development, I passionately advocated for eliminating the sub-minimum wage for tipped workers. This call to action resonates in...
Transparency In The Restaurant Industry
#Employmentbrand#Kitchenconfidentials#Restaurantculture#Restaurantworkers#Transparency Oct 03, 2023 As I scroll through my Instagram feed, I often find like-minded people posting comments on the feeds of the folks I follow—many of them committed to the same kind...
Unveiling the Tipping Dilemma: When Your Tip Isn’t Just a Gesture
#Highroadrestaurants#Onefairwage#Restaurantculture#Restaurantworkers#Tipsnotwages Nov 22, 2023 Explore the intricate dynamics of tipping as we delve into a recent incident at a local pub. This incident reveals that a tip is more than a mere gesture of...
Real Estate and The Restaurant Industry – Always At Odds
#Bostonrestaurantclosures#Closingrestaurantsboston#Cloverfoodlabs#Restaurantfinancing#Restaurantrealestate Nov 22, 2023 Restaurant closures are a common occurrence, often attributed to factors like food quality, service, or location. However, an insidious reason...
What Culture is…and what it is NOT
I call myself a culture builder. I’ve chosen this work after spending more than 30 years in a profession notorious for toxic culture. Today, we are experiencing the impact of this as food service establishments struggle to find people to come to work. In the three...
Transforming the Restaurant Industry: Challenges, Change, and a Sustainable Future
#Highroadrestaurants#Onefairwage#Restaurantculture#Restaurantreset Oct 20, 2023 Reflecting on Industry Challenges Many years ago, well before the onset of the COVID-19 pandemic, my deep involvement in the restaurant...